Privacy Policy

Last Updated May 21, 2018

SimpleCert Respects your Privacy.

The following Privacy Policy has been prepared to describe the information we collect about you, how it is used, and whom we may or may not share it with. This policy covers the SimpleCert website and SimpleCert Software as a Service (SaaS) tool. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you do not agree with this Privacy Policy or the Terms of Service, you may not use this Site or the SimpleCert Service.

What personal information do we collect?

When registering for a SimpleCert account, you will be asked to enter your name, email address, and other details. If you become a paid subscriber to SimpleCert, you will be asked to provide your credit card information, along with other billing information, and we will take steps to validate the credit card and billing information supplied to us to ensure it is accurate. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services, you can cancel your subscription through the Account Settings area of the SimpleCert tool. We do not share, sell, trade, or rent your personal information to third parties except as described in this privacy policy.

We may also gather generic information automatically to help gauge the effectiveness of our website and the SimpleCert SaaS tool. This generic information does not include any information that can be used to identify the user but does provide us with what pages were visited and for what duration, the number of pages viewed by a visitor, originating traffic sources, browser technical information, and country of origin. This information is not shared or sold to a third party and is used solely by SimpleCert to improve the content of our website for our visitors.

How do we use your information?

Information we collect from you when you subscribe to the service is used primarily to maintain your account and subscription to the SimpleCert service. We may also use the information we gather from you in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your subscription and other services, including cancelation of service requests and other correspondences, as outlined in the SimpleCert’s Terms and Conditions.

 

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. SimpleCert uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls, and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect.

SimpleCert is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password.

All financial transactions are processed through a gateway provider and are not stored or processed on our servers.

How can I review, correct, and update my personal information?

If you wish to change or review your personal information, go to your Account Settings page. There you can access or update the personal information and account history we have on file.

 

 

Do we use ‘cookies’?

An internet cookie is a small amount of data that is placed on to your machine from a website and stored in your internet browser.  SimpleCert makes use of cookies to improve the load times and functionality of the SimpleCert website, and application. SimpleCert may from time to time also utilize data tracking software to assist us in spotting trends, bugs and areas of improvement in both the SimpleCert website and within the Application.  By agreeing to these Terms and Conditions, you are consenting your express approval allowing us to utilize these technologies so that we can improve our service and product for you.

 

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

 

Third party links

We do not include or offer third party products or services on our website.

 

California Do Not Track Disclosures

CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. This law requires websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy. In addition, and in conjunction with the regulations set forth by CalOPPA:

  • We honor do not track signals and do not track, or plant cookies when a Do Not Track (DNT) browser mechanism is in place.

 

How can I be informed of any changes to the SimpleCert Privacy Policy?

Any and all changes to this privacy policy will be published on this page. To review and stay informed of any changes to this policy and how they may affect you, you are advised to periodically visit this page.

 

Data Storage
As a part of the Service, SimpleCert will automatically store any data either entered into the Service or uploaded by you. This data can include but is not limited to: billing and/or personal data required of you to set up and maintain your account, data manually entered or uploaded by you on any certificate, certificate template, and notification email, and any recipient data either manually entered or directly uploaded into the Site. SimpleCert shall store this data on your behalf for as long as you maintain your account, and as a user of the system, you consent your approval for us to store this data on your behalf. As a user of the Service, you are able to download, and/or delete data in your account at any time. SimpleCert shall not be responsible or liable for any loss or deletion of data in your account, regardless of cause including data breach, and/or system outage. We will not share, re-use, sell or distribute any of your data at any time.

 

Fair Information Practices, Data Breach Notification

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

For European customers and per GDPR regulation, we agree to immediately notify you of any data breach involving data collected, stored and uploaded on the Site within 24 hours of detection of a breach. For customers outside of Europe and who are exempt from GDPR regulation, we will do our best effort to notify you of any data breach involving data collected, stored and uploaded on the Site. We take these actions in best effort and intention, and to remain in compliance with any and all regulation regarding data breaches, but in no way shall these notifications be viewed or understood to be an admission of neglect or fault by us for any possible causes or outcomes of any data breach.

 

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address per the SimpleCert Terms and Conditions, in order to:

  • Send information, respond to inquiries, and/or other requests or questions pertaining to your subscription.
  • Provide you with an avenue to manage and authenticate your subscription to SimpleCert.
  • If you opt-in to receive marketing and transactional emails, we may also send you additional information related to your subscription, and the SimpleCert SaaS tool.

To be in accordance with CAN-SPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails from SimpleCert, you can follow the instructions at the bottom of each email, or by emailing support@simplecert.net and telling us what communications you no longer wish to receive.

 

Compliance with Laws

The Site and the Service shall only be used for lawful purposes and you shall use the Site and the Service only in compliance with this Agreement, the CAN-SPAM Act and regulations thereunder and all other applicable U.S., state, local and international laws in your jurisdiction, including but not limited to (i) Canada’s Anti-Spam Legislation, Europe’s GDPR’s regulations, and any other policies and laws related to unsolicited emails, spamming, privacy, obscenity, or defamation, copyright and trademark infringement and child protective email address registry laws, (ii) laws relating to advertising, sales or promotional efforts or practices, redemption, refunds and provision of your products or services, (iii) laws that govern false, unfair and deceptive practices, coupons, gift cards/certificates, defective products or services, unclaimed property, alcohol or tobacco, health and safety, fire, and hygiene standards, and (iv) laws that govern lotteries, sweepstakes, contests and promotions and (v) laws or regulations as specified by governing agents or organizations that allow, permit, or license the use of certification standards as a part of any certification or continuing education program.

You agree to import, access or otherwise use only certification and email lists in connection with the Site and the Service for which all listed parties have expressly consented to receive correspondence from you. In your use of the Site or the Service, you shall represent yourself or your organization accurately and will not impersonate any other person, whether actual or fictitious. You agree that you are the sole or designated “sender” (as such term is defined in the CAN-SPAM Act of 2003 and any rules or regulations adopted under such act (the “CAN-SPAM Act”) and received consent using clear, affirmative action to send emails in compliance with GDPR regulations that) of any notification emails sent by you using the Site or the Service. Similarly, for messages sent to Canadian email accounts, you are the sole person sending or causing or permitting the message to be sent by you using the Site or the Service (within the meaning of Canada’s Anti-Spam Legislation, S.C. 2010, c. 23 (“Canada’s Anti-Spam Legislation”)).

You agree that you shall not utilize the Site or the Service to send any message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose) (a “commercial electronic mail message” as defined in the CAN-SPAM Act or Canada’s Anti-Spam Legislation, or GDPR regulations) to any person who has opted out or otherwise objected to receiving such messages from you or another sender on whose behalf you may be acting.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us at privacy@simplecert.net or by using the information below.
SimpleCert LLC
4224 NE Halsey St., Suite 320
Portland OR 97213
USA

SimpleCert is excited to offer you an easy way to build, send and store your certificates.

Copyright 2018 SimpleCert | Privacy Policy | Anti-Spam Policy